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Terms and Conditions

Please Read This Terms of Service Agreement Carefully Before Using the Great Stuff Media Site

Conditions of Use

Welcome to this site. This website is owned and managed by Great Stuff Media Sdn. Bhd. Your use of this site demonstrates your acceptance of the following terms. If you do not agree to these Terms, in whole or in part, please do not use this site.

Privacy

By placing your order or otherwise contacting Great Stuff Media, you agree that any information provided may be used by us for the purpose of communication and order processing. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Please note that this Agreement contains disclaimers of warranties and limitations of liability that may be applicable to you.

We reserve the right at any time to:

  • change the terms and conditions of this Agreement;
  • change the Site, including eliminating or discontinuing any Material(s) or Services or other feature of the Site;
  • change any prices, fees and charges associated with the Site; or
  • deny or terminate your use of and/or access to the Site.

Any changes we make will be effective immediately upon our making such change(s) available on the Site or otherwise providing notice thereof. You agree that by entering, re-entering, or continuing to use the Site thereafter you accept such change(s). Be sure to return to this page periodically to ensure familiarity with the most current version of this Agreement.


Product Descriptions & Purchasing

Please take note of the product detail description and product image, especially the color of the item before order. Product's color on the photo may vary slightly from the actual product colors due to different computer display settings.

Great Stuff Media attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a cash voucher (not exchangeable for cash) in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.



 

 

Payment Policies

We accept payment via paypal, bank transfer/deposit as well as credit card payments by Visa &  Mastercard.

For all payment methods, goods will only be sent out once the monies have arrived to our bank facilities. 

If you have overpaid us, we will automatically refund the balance to you in CASH VOUCHER. Cash Voucher is not exchangeable for cash.

Payment methods are subjected to change, and will be reflected on our website accordingly. 

Delivery Policies

  • We may delay your order delivery without prior notice due to technical or resource allocation problems. For urgent orders, please make note in your order form so we can do our best to carry out a special arrangement for you.

 

  • If it so happens that your ordered item is out of stock, we will try our best to contact you before sending out the parcel.

 

  • After sending out your parcel, we will inform you of the tracking number by your contact email. If you are not receiving your parcel after 3 days, please contact the courier company directly.

 

  • If you have given us an invalid address or contact number, causing the parcel to be returned to us, we will not pay for the shipping charges for resending the parcel. Buyers will have to pay us the additional shipping to resend the parcel.

 

 

Goods Return Policies

  • The warranty is valid for 7 days after the order is delivered out by us.

 

  • Cost of shipping returns will be borne by the customer; except for cases of damaged goods received. Please provide clear supporting photos as evidence of the damaged goods.

 

  • To avoid the warranty being abused, all refund is not in cash form but in Refund Voucher which allows you to make the same amount of deduction in your future order. Please take note on the calculation of the Refund Voucher.

 

  • Unless it is damage or our mistake for sending the wrong item to you, other reasons of return are not allowed for item exchange. You may use the Refund Voucher to re-order from our website and get instant deduction on the order amount. However, please note that shipping charges are not included in the Refund Voucher.

 

  • Please ensure the item is not used and please retain the original packing. Any stains, scratches or damages caused by carelessness will not be accepted.

 



Limitation on Liability

Great Stuff Media is not liable for any indirect, direct, punitive, special, incidental, consequential or exemplary damages. Great Stuff Media is not liable for any damages whatsoever regardless of any previously advised possibility of such damages, whether in action under negligence, contract or any other theory, arising out of any connection or use, or the inability of use/performance of the services, information, products and materials that is available from this site. To the maximum extent permitted by applicable law, Great Stuff Media's total liability to the customer for any damages shall not exceed in the aggregate, the total fees paid by the customer during the month immediately preceding the act allegedly resulting in any liability directed to Great Stuff Media. 


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